30-Day Email Backup

A Built-In Safety Net – with Support

If you accidentally empty your Deleted/Trash folder, we offer recovery of emails for up to 30 days after they’ve been permanently deleted from the Trash folder.

How It Works

When you delete a message from your inbox, it first moves to the Deleted/Trash folder. If you then empty Trash or delete the message permanently, our support team can attempt to restore it within 30 days.
To request recovery, simply contact support and provide:

• Your Evromail email address

• Approximate time of deletion

• Relevant details (sender, subject, folder)

We will then attempt to recover the messages back to their original folder.

What Can Be Recovered

• Individual emails and threads (including attachments)

• Messages permanently deleted from the Deleted/Trash folder within the last 30 days

Important Limitations

• Time window: Recovery is only possible up to 30 days from the time of permanent deletion.

• Best effort: Recovery is not guaranteed if data has been overwritten or falls outside the time window.

• Support required: This is not a self-service feature; you need to contact support to initiate recovery.

Privacy and Security

Recovery is carried out in line with our strict security routines and privacy practices. Your data is handled confidentially and stored on secure servers within Europe.

Practical Tips

• Keep uncertain messages in Deleted/Trash for a while before emptying.

• Use an Archive folder instead of delete if you want to clean up without risk.

• Search, label and move emails for safer inbox management.

In Short

You can manage your inbox with peace of mind. If something disappears after emptying Trash, we’re here to help recover it — for up to 30 days.