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Personal Support by Phone, Email or Chat

Real help, from real people.

Support That Works for You

Evromail provides users with direct personal support via live chat, email, and telephone. Whether you’re setting up your account, troubleshooting an issue, or just need some guidance, we’re here to help — quickly, reliably, and in plain English.

Available Support Channels

  • Live chat for instant help

  • Email support for detailed or follow-up queries

  • Telephone support for real-time, personal assistance

This multi-channel approach ensures you can reach us in a way that suits your needs best.

Real People, Not Bots

Our support team consists of trained professionals who understand Evromail inside and out. When you get in touch, you’re speaking to a real person — not an automated system or AI chatbot.

We take the time to understand your issue and guide you clearly to a resolution.

English-Language Support

Currently, support is provided in English only. This ensures consistent, high-quality service for users across Europe. All responses are written clearly and professionally, even if English is not your first language.

Fast and Friendly Responses

Our support is known for being both timely and helpful:

  • Chat replies often within 2 minutes during working hours

  • Email responses typically within a few hours

  • Phone calls answered during standard business hours (CET)

No long queues. No premium charges. Just efficient support when you need it.

Help with Setup and Beyond

We’re here to assist with:

  • Creating or changing your email address

  • Setting up email on devices

  • Using filters, folders, or backups

  • Managing storage and preferences

Even if you’re not tech-savvy, our team makes it easy to get up and running.

No Hidden Fees for Support

All support services are included with your standard Evromail subscription. You don’t need a “premium” plan to get help. We believe every user deserves top-tier support as part of the core service.

Here When It Counts

Whether you’ve forgotten your password or have a technical question, we treat every issue with care. Our team is based in Europe and understands the legal, linguistic, and practical needs of users across the region.

Support You Can Rely On

At Evromail, we’re not just building a service — we’re supporting people. With us, you get direct, honest help from a team that cares about your experience.

Reliable, professional, and personal — that’s Evromail support.